Newvelion Legal

Support

Get help with your Newvelion account, marketplace activity, orders, commissions, and platform access.

Last updated: 30 September 2026

1. Seller and affiliate support

Sellers can contact Newvelion for assistance with accounts, affiliate links, product promotion, commissions, withdrawals, and dashboard issues.

2. Customer support

Customers can contact Newvelion regarding checkout, delivery, transactions, buyer protection, and refund-related questions.

3. Privacy requests

Requests concerning personal information, privacy, data access, correction, or deletion should be sent through our support contact.

4. Contact

Email: contact@newvelion.com

Phone: +27 72 295 8915

Instagram: @newvelion

5. Security reports

If you discover a security vulnerability or unauthorized activity, contact Newvelion promptly and provide enough information for the issue to be investigated.